Nov 7, 2012

M-TICKET is available for "smart" phones with internet access.

What is M-TICKET

M-TICKET is a 2D code with comments that you can download to your phone either as an image or as a PDF file. This code will be checked prior entering the venue. Any repetition of the code will be treated as invalid and the entry to the venue will be denied. If you have bought multiple tickets for the same events that code will be evaluated as valid exactly as many times as you have purchased the ticket – regardless of by whom the M-TICKET will be submitted. Choose M-TICKET as the delivery method when buying the ticket online in the Ticketpro webshop.  Once the payment is confirmed, you will receive SMS with instructions where to download the ticket.

How to download M-TICKET

You have to open in the browser of your mobile phone the unique URL you have received via SMS.

Did you forget your PIN?

Before downloading, the system prompts you to enter a PIN (4-8 digits). Enter the PIN code you have selected during the purchase of the ticket. If you do not remember the PIN then you have to login to the Ticketpro webshop at https://shop.ticketpro.cz where you can change the PIN in the M-TICKET section.

How does the control of M-TICKET work?

If you have purchased multiple tickets for the same event, M-TICKET can be downloaded to one mobile phone and shown at the entrance to the venue. In this case, you and your friends have to go through the ticket validation together, as a group.
The second option is to send your friends a link so they can download their copy of the M-TICKET, each to own mobile phone. In this case, each visitor passes control separately. M-TICKET download is secured with PIN that you choose during purchase.

Additional information on M-TICKET

  • M-TICKET is available only with selected events. If this option is enabled then it will be automatically offered during the purchase.
  • M-TICKETs can be purchased no later than two working days before the event.
  • The user will receive the ordered tickets on mobile phone which number was entered during the purchase.
  • M-TICKET is a picture or code that will be presented upon the entry to the venue and checked.  If the M-TICKET is valid then the entry will be allowed.


  • While shopping in the webshop you must enter the correct mobile number operator in the Czech Republic ( 02 , T -Mobile , Vodafone ) and choose the method of delivery M-TICKET.
  • Supported telephones are smartphones (mobile phones with internet access running Android or iPhone). Phones without Internet access will receive M-TICKET as SMS.
  • Please check the phone instruction prior the ticket purchase to see if your mobile phone supports the appropriate option. During the purchase choose the right form of the M-TICKET.
  • In case there is more tickets bought for one event as M-TICKET then you will receive only one message. This message will carry the code and the list of bought seats.
  • Ticketpro is not responsible for any problems caused by unauthorized copying or forwarding of the ticket. Please keep the ticket in a safe place.