How to buy your ticket

Sep 4, 2013

How to purchase tickets:

  • Direct sales via Ticketpro points of  sales and via Ticketpro authorized dealers. Direct sale is possible without reservation.
  • Onlice sales or reservation via the web portal www.ticketpro.cz
  • Bulk orders and orders  with invoice through the Ticketpro sales department, e-mail address ticket@ticketpro.cz or by fax to: 00420 234 704 204
  • Cash on delivery is not possible.

What is being paid for:

When buying tickets at Ticketpro you will pay for:

  • Ticket price, an amount determined by the organizer of the relevant event and that is shown on our website within the specific event information or is communicated by the person in charge of ticket sales at Ticketpro point of sale. Ticketpro a.s. charges you the ticket price on behalf and on the account of the promoter.
  • In case you will have the ticket sent by post then you will pay to Ticketpro a.s. the respective postal fee according to the mail delivery fees that you can find HERE.
  • In case that you choose for E-TICKET you will be charged by Ticketpro a.s. the fee 20, - CZK including VAT for every purchase (purchase means a situation where single transaction consists of one or more tickets. If you buy more tickets within one purchase then you pay the fee 20, - CZK incl. VAT only once);
  • In case you chose for M-TICKET you will be charged by Ticketpro a.s. fee 20, - CZK including VAT for every purchase (purchase means a situation where single transaction consists of one or more tickets. If you buy more tickets within one purchase then you pay the fee 20, - CZK incl. VAT only once);
  • If you pay for the purchased tickets by payment/credit card then you will be charged 2% from the ticket price for the payment/credit card payment by Ticketpro a.s. (in accordance with the agreement with some event organizers) to cover the costs charged by financial institutions for this form of payment. You will see prior the final confirmation of the transaction in the “Order Summary” If you are charged this fee;
  • If you buy tickets via our website for certain events organized by certain organizers (in accordance with the agreement with these organizers) then you can be charged a transaction fee of CZK 35, - including VAT for every purchase (purchase means a situation where in a single transaction one or more tickets is bought. If you buy more tickets in one purchase then you pay the transaction fee of CZK 35, - including VAT only once.); You will see prior the final confirmation of the transaction in the “Order Summary” If you are charged this fee;
  • Summary overview of all charged amounts that are to be paid for the tickets is shown prior the final confirmation of the purchase in the “Order Summary”.

Important notice:

By purchasing tickets you agree to the Terms and Conditions of Ticketpro a.s..

We are  not liable for the validity and authenticity of tickets purchased outside the network of Ticketpro points of sales or  authorized Ticketpro dealers.

For the complete guide how to purchase ticket click here.